Update by user May 29, 2021 Customer Service - I have attempted two phone calls. Neither one was willing to assist. Just hung up. Original review posted by user May 29, 2021 Hanging up on customers they do not want to help must be the norm. Called twice, both reps didn't have an answer, neither one would help. Both of them disconnected the line. The first one I could not understand at all, and I heard chickens and a rooster crowing in the background. Unbelievably unprofessional. There is no resolution as this bank stands behind consumer rape. User's recommendation: DO NOT expect any customer service.