28 Jul, 2021 → by ClaimboUser661191
Horrible customer service can’t get right ring even though it’s ordered online and they gave me the wrong size

Horrible customer service cant get right ring even though its ordered online and they gave me the wrong size.Then try to get it fixed or exchanged. and they say it Has to be out for another four weeks when my wedding is almost here theres no time just because they sent me the wrong one. How Is there nothing they can do when theyre the ones that messed up theyre not even trying to fix it. I was on the phone with four different people and they said theres nothing they can do but get it stretched and it would take three weeks. Will never go there again in going to end up returning the band.. User's recommendation: Don’t ever buy anything from them.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Kay Jewelers you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.