Car at dealership since 9/9/19, told transmission will be put in and car would be ready by 9/20/19, now being told it will take 1 - 2 more weeks before car is ready. I emailed Mr. Cobb, he is not assisting in any way, I asked for his supervisor's name and # he refused to provide it to me. Asked to use a loaner car since it is taking so long, refused to do that, asked to pay for half of a rental car, he refuses to do that. He is a very rude, uncaring, unprofessional person. He needs to be reprimanded