5 Feb, 2019 → by ClaimboUser278862
Horrible customer service, Avis does not care.
1
Avis did not have the car we prepaid for. Did not offer anything comparable. Then ignored me. I then asked for a refund, in which they said it would take 5 to 7 days in order to receive it, in two different refund amounts. Even though Avis broke the contract we had. They then said, that Avis would wave the cancellation fee for us, as if they were doing us a favor. Horrible company.