1 Jan, 2018 → by ClaimboUser709470
horrible customer service and promo not working
1
Monday night I check my email and saw AAFNation is having a 15% off promo. One of the shirts shown on the email I loved. Go to website to order it, begin checkout and promo code will not work. Tried upper and lower case. Screenshot it. Decided I would order anyways and contact customer service for a refund of the 15% since it was their "glitch". That's when the fun begins! Tuesday morning starts with the conflicting stories. Has to only be a classic shirt oh wait it is the classic sure. Sending this over to my manager to have refund approved. Here nothing for two days and then I get an email saying only, has to be a classic shirt. OK we had already resolve that it is the classic shirt. I am currently disputing the charges with my credit card company. I was nice with every exchange and asked for my order to be canceled if this cannot be fairly resolved. Dead air. You can find their shirts elsewhere cheaper. Take my advice and do not give your hard earned money to support such poor relations.