3 EMAILS, 3 PHONE CALLS AND STILL NO RESPONSE EXCEPT A PLEATHER OF QUESTIONS FROM AN INDIVIDUAL THAT COULD NOT SPEAK ENOUGH ENGLISH SO WE COULD CONVERSE ! ALSO 27 MINUTES ON THE LAP TOP FOLLOWING DIRECTIONS FROM THIS INDIVIDUAL WHO NEVER ANSWERED ANY OF MY PROBLEMS !! User's recommendation: UNLESS I RECEIVE SOME ON TO CONTACT AND AT LEAST TRY AND HELP ME I WILL HAVE MY WIFE RESPOND ON FACEBOOK TWITTER !P.