24 Oct, 2018 → by ClaimboUser756057
Horrible customer relations
1
I had a room paid for as a birthday gift. I called the property to make sure it was paid and was told "yes everything is fine. Come in and sign the paperwork and get your keys". Well not the case at all. Ive now been in the lobby 3 hours and all anyone can say is wait until customer relations opens in 3 more hours. Sorry you have nowhere to sleep but we cant do anything about it.