This hair does not hold moisture. Within an hour of being washed, conditioned, using leave-in conditioner, curl enhancer, mongongoil, I look and feel like a wooly sheep with dreadlocks. The hair mats up and is nothing but a snarl. I paid nearly $800 for the hair, then had to spend another $200+ for products and I can’t go out in public with this mass of frizz. Their customer service is crap. My poor stylist is at her wits end with these people.