3 Feb, 2019 → by ClaimboUser685674
Horrible company! Run

1

i made an order for two pairs of glasses and they came and make me dizzy and they are blurry. So i email them for a return label and they said they will get back to me in a few days... waiting waiting waiting for that email not realizing it went to a spam folder i am now a day late past the 14 day return so i decide To call the customer service in philipeans (the only way of contacting anyone from the company is through them) They keep telling me I’m past 14 days and sorry nothing i can do for you to return. I have a label anyways and was going to return them anyways in hopes to get my Money back ! The glasses are blurry and the prescription is my exact prescription I’m wearing on my old pair. Absolute scam! You have to REQUEST a return label.. when it should be included in the box and you can’t request a label if your not On a computer. ( no tablet Or mobile) what is this 2012 ? literally scam you into passing that 14 day mark which should be at least 30 days with al these hassles. Can’t get a hold of anyone in the USA for this company either. And I’m out of 215$ for glasses that i have no use for.
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