6 May, 2018 → by ClaimboUser627654
Horrible bevininning to … oh there has not been an end yet
1
Where do I begin?!? Salesman, liar and empty promises. He has since been fired hmmm I wonder why their quality lacks when they have such a huge turn over?!? Our pool is 9” longer on each end to begin with. We were told construction would begin on a specific day and was nearly 2 weeks later until it began. The entire process was a nightmare! Too much to explain. I got a call from the CEO Skip, who just apologized repeatedly yet never offered or asked what he could do to make it right or compensate . Now only a couple months later we have discovered a large crack in a step. We also have extensive issues with the lack of quality of the. Oil decking. Left a message for A call back, will see where this goes. $40,000 PLUS later. And on a side note the out there advertisement emblem logo into the cool decking withOUT asking. Like I said there is so much I can’t for in this “details area” do NOT use shasta!!!