27 Apr, 2018 → by ClaimboUser621201
Horrible and feeling degraded
1
I have video of a operation manager who ask and told us displaced from hurricane Harvey to leave after a month of stay there we have had room charges that weren’t our placed on our account and took ten days to be reimbursed then a toilet overflowing which maintenance put soiled paper on our children’s stroller and spilled contents of waste all over our shoes and placed in a room for two days with ac unit not working properly we only stay here because we had no where we could afford and they promised after thirty days we didn’t have to pay tax on the room after that now they won’t move us to another studio 6 we have been told to leave by staff and the general manager of the west chase location in Houston we have a two year old and 3 year old daughter also my son has eczema and is autistic this is no way a business like this should be able to treat people we have been belittled defeated and treated horribly by staff and management alike with no calls back from corporate we need help