14 Mar, 2018 → by ClaimboUser298161
Horrible, absolutely horrible customer service
I had purchased a waterpik for my mother for Christmas. I found out it would not be here until after Christmas, so I ordered another one with expedited shipping. When the first one showed up, after Christmas I returned it. It took me 3 months, and 10 phone calls in order to get my measly 109 dollars returned to me. And on top of that, when I called the number that was given to me in Connecticut the man I talked to told me he could not find my order, and made me feel like I was lying, when I was not. I have never, as a customer, been treated this way and will never shop here again.