14 Jul, 2021 → by ClaimboUser618932
Home warranty – plumber

2

14 July 21. I called early last week to have a plumber come back out to fix what they had not fixed. I hadn't heard anything by the 9th. I called First American. While I waited on the phone they called the plumber, came back to me on the phone and said that they had approved everything and lined up a plumber to be at my house 14 July 21. When the plumber didn't show I called the plumber and they said they were never scheduled to come out today. I called First American again. They blamed the plumber. Then there dates didn't line up. Then they finally admitted that they never actually scheduled an appointment. Then after speaking to the 5th person they tried to blame me. Company ever! Worst they just don't care.
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