Ordered home phone service before holidays. 1st Tech came out 12/28/20. We have talked with over ten service people and 7 contract technicians has not been able to connect phone last tech 1/11/21 another tech scheduled 1/14/21. The service number called could not resolve issue would not let you speak to supervisor was told they handle all issues and complaints User's recommendation: Continue calling and report poor customer and contract tech services unacceptable.