Dear Brother / Sister Please be informed that I have been using your facility for more than 7 years now. Unfortunately 3 weeks back my land line and the internet connection is not working. I had been to omantel office and they asked me to log a complain with the call center and the issue will be solved within 24 to 72 hours. Its been more than 3 weeks now. I have been calling the call center almost every day after 3 working days as assured. Till date no one from the technical team bothered to call back or rectify the problem. Kindly request you to do the needful and rectify this problem immediately. The landline number is [protected] and the complaint number is [protected]. Regards K. Sameer