Dear Argos, I have ordered an item online for same day delivery on the 21st November 2015, in the evening as I needed it for the next day in the morning. I received a confirmation email (order reference: [protected]) stating the delivery will be between 7pm to 10pm. However, at 10pm I receive a message from a private mobile number on my phone saying that there are delays and I will be updated with further details. After few minutes, I received another message that said, the delivery will be within the next hour!.. So around 11pm! After approx. 45 min, I received a call from a lady, who did not speak fluent English but knew how to be very rude to customers! The lady demanded me to open the door! However, as I received the call I already ran to the door as I thought that my delivery has reached. When looking outside, no one was there and the lady kept shouting at me to open the door. Although, I tried to explain her that I am outside my door and no delivery driver is VISIBLE, she did not give me a chance to speak! After finding out somehow that she was at a totally wrong address, I told her that I will contact someone to take this further as I was very angry and for that, she just hang up on me! Now, the item I needed for the following day has not been delivered, I had to listen as well as learn that Argos Delivery Staff is very rude, and mainly, that there is no Customer Support at the Customer Centre during evening deliveries! Well Done Argos for training your staff to deliver only the items but no customer service. Please, respond to this message as I would like my money back and ensure I will never order anything from argos again. I can also provide the persons's mobile number, where I received the rude call from. Regards Vanuka