Finally got in touch with customer service, who gave me a different e mail to use. Was informed other e mail was now inactive (but it still receives e mails and does not indicate it is inactive) and now they want to play games about apparent violations, sent with pictures of violation. VERY VERY AGORANT PEOPLE. Not easy to talk too, have a superior attitude. The person who said he had no knowledge of the violations, has e mailed me two months ago requesting a picture, which the email shows he opened....... Not many avenues left to proceed on, so I guess filing a lien on the property and proceed from there. It seems they do not care about who they rent too