1 Jan, 2018 → by ClaimboUser640674
hire purchase account
1
I have a hire purchase account with Maybank and ensured prompt payment made via auto debit. I have received a message of delayed payment one day and managed to contact the sales person that sealed the loan deal. They have mistakenly put charges on my acc and could not remove it until today. I had to follow up closely with them and up til after 1 month plus it is still left not sorted. This looks bad on me as it will be reflected on my CCRIS record and effects my credit record. Officially the worst service I have ever experienced in any industry.