21 Aug, 2020 → by ClaimboUser246547
High school alumni site access fee
1
After submitting a credit card payment and getting access, I realized that this site is of no use and is a come-on. I immediately submitted a message asking for cancellation or refund the of the payment of $75 for "lifetime membership". Sylvia sent an email response that the payment is non-refundable and referenced Terms of Use. This position is unacceptable and does not value customer satisfaction, which indicates this site is more fraudulent than an honest business. It has no affiliation with a school and adds no value versus available alumni pages on facebook and linkedin. Recommend the attorney general look into the company's business practices.