14 Dec, 2018 → by ClaimboUser460300
High pressure sales, no written contract

2

My experience at Treasor Rare, Barton Square Mall, Austin, TX An eye cream which did have an instant miraculous effect led me to give in to high pressure sales to buy 10 facials and two years worth of products for $15,000. Well, that was my choice, although probably not a great one. I do like their products however not too happy they did not give me a written list of products and services. They all have Italian accents and the accents increase and their understanding and grammar decrease the more you ask them for anything in writing. They do giive you a bagful of products and a color brochure of the prodoct line with a promise of free refills for two years. Four months later try to sell me A Cleopatra package regularly pricd at $36,000 for only $18,000 because i am so special and remind them of their Mom. With refills of products from brochure for two years. Now they say my original contract was refills for only five months. When I asked for a refill of a product they actually said" what, that huge bottle I gave you is already gone?" Then the manager and visiting medical director worked on me alternately eventually getting the Cleopatra package down to $6,900 and claiming they were throwing in their company "points" and bonuses. It was a cross between scary and funny. They completely resisted any attempt to get a written proposal and were insulted that i didnt trust them enough on their word. I left without upgrading and will try to stay on good terms as getting promised refills and free "gifts" is the only way to save any face with the money i spent. Good news i really do like the products.
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