15 Oct, 2020 → by ClaimboUser684240
High charge for returning items

2

I ordered 2 pair of curtains. They did not arrive for over three weeks. After opening the package, I realized the curtains were not going to work for our home. I contacted Overstock; received return label; and took the curtains in their original box to UPS. I was shocked when I received an email which showed I had been charged over $16 for return charges. Overstock used to charge a very small amount for shipping and sometimes had free shipping. This charge for returning seemed excessive and not plainly noted on website. Also, the company sends several emails for "bargains" every day. I will not be ordering from Overstock again. User's recommendation: avoid Overstock so-called sales.
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