I signed up with Leaders Merchant Services believing that I was signing up with the Square. Confusion from the beginning. Trouble with the software and the last issue resulted in issues with a customer. A couple times I asked to cancel my account. The first time I accepted their word that the problem was fixed. This second time with the customer almost getting charged a thousand dollars plus for a $200 item was the final issue. I canceled on 10/27/14. They send me the form, which I filled out and emailed back to them. When I checked my bank account, there was a withdrawal of $350 early termination fee on 10/31/14 I was told from the beginning that I could cancel at any time. No mention of an early termination fee. Hidden fees of $106 annual fee, monthly fee whether you use the device or not as well as transaction fees. I filed a complaint filed with the BBB who informed me that Leaders agreed to refund the $350 as long as my bank account was still open. No refund has been issued; however, Leaders withdrew another $26.77 from my bank account on 11/03/14. Leaders withdraws from your bank account and then you MIGHT get an invoice. I have not received an invoice from them for any of the withdrawals since I cancelled and those listed above are not the only withdrawals they have made since closing the account.