22 Jan, 2018 → by ClaimboUser682956
Helpful Service Team
4
We bought our RV from LMRV and they act like we don't matter. "Make an appointment 2.5 to 3-weeks out." That's hard to do when you're travelling through with a problem. Went by Freedom RV in Tucson on Friday afternoon because they were nearby. They could take us in on Tues but too late today. Issue was house system not holding a charge. Service manager tested the batteries. They weren't charged enough to make it a valid test. But, he was kind enough to stop and check them for us. Dusty, the service advisor was so helpful and courteous. Had all kinds of advice and insight for us to take a look at. BTW, she used to be at LMRV and gave me more than enough insights not to return there. If I can head back that way, I'll make arrangements for an appointment. Andy, their glass guy, was able to take care of a stone chip in our windshield while we were there. Nice guy and very informative. THANKS Freedom.