My husband and I could not get into our checking account. He was helped and then I was able to get some much needed help. We talked to Vera from the Livermore location today. She was so patient with me and it was appreciated. She took me though all the steps I needed to go. Once she found we couldn't do the account one way, she had me try another way. That second way worked. There aren't very many people that take the time to be available but Vera went above and beyond to help me out. I wanted to let your company know what a fantastic employee you have. Thank you Laurie Renault User's recommendation: I would recommend Fremont Bank to all my friends.