I have a years subscription and have contacted the e-mail address 4-5 times to change my shipping address. An e-mail is sent promptly with a lame reply about "Two shakes of a lambs tale" or somthing??? really wierd. Just respond to my e-mail. I tried to set up an account to update the address but it does not recognize the e-mail that is on the subscription so no information about me is in the account information. I tried to call....the number is out of order I tried to e-mail the CEO via linkedin...the system would not allow me to send an e-mail to him... I'm stuck!~! Do not get a subscripton from this company ...it is poorly run and messed up....they just take your money!!!!