I have repeatedly tried to cancel a booking that I did not want in the first place. I wanted June18 and was booked for June 25. I tried cancelling by text message. I tried online and received a verification text but still got upcoming travel notifications and the hotel still has me down. They said I had to get it cancelled through Expedia. I tried calling a live agent and they told me it was a 3 hr wait time. I will be having to receive a call at 1:30 AM. If my card is charged for this trip, I'll going to talk to a lawyer. This company is extremely user unfriendly