Following is the email I received after ordering the book "I love Lemondate". The status of this order continues to show "processing". I have emailed twice to find out what the issue is, but to date have not received a response. This is to be a birthday present - am not happy at all!!! Can't even find a telephone number to call anyone. I want to know when I might receive this book Order number: BDU-087-[protected] Order date: 16th August 2019 Hi Robyn Eisenhut, Thank you for shopping with Book Depository, your order number is BDU-087-[protected]. Your order will be dispatched from our warehouse soon, and we'll let you know once it's on its way to you. You can view your order status online. Australia Order paid for by: PayPal Order details Qty Item price Total I Love Lemonade (Paperback) By (author) Rowan Sommerset, By (author) Mark Sommerset Available - dispatched from Australia in 3 business days 1 A$15.26 A$15.26 Delivery FREE GST A$1.39 Total A$15.26 Thank you for shopping with us, Book Depository Customer Service Team