17 Dec, 2020 → by ClaimboUser435166
Have my past address jammed in their system – I cannot change it

1

After at least a dozen attempts and emails, I have still not managed to get Kogan to update my address to my current address. They are impossible to contact, and have a bunch of half wits messing around with email when one intelligent person on the phone for two minutes would have the problem sorted, I now have to wait for a month to find out whether or not my package goes 400klm in the wrong direction. The package also has no tracking. Kogan's have NO customer service and this has been so frustrating I have decided never to shop with these idiots again. F*** you Kogan's. You know they're scamming when you can't contact them to talk to.
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