This company has been sending missed payments from jan up to now june 2021 for a car that I finished paying for. That is the worse company ever. No one knows what they're doing over there. They hired a whole bunch of unqualified workers all over the world so they can pay them 10 c per hour to do the jobs. No wonder why santander usa ranks so low. I finished paying my loan a while ago, they're still sending missed payments for months to the credit bureaus, when I contacted them, my customer service agent was talking to me from the caribbean, transferred me to another supervisor in the caribbean as well, they had no clue what I needed. I was told to contact another department. That's how low they are. Santander usa needs to contact all credit bureaus asap and remove all those negative things on my report. You have couple days to do that. Whole bunch of thieves. Worst company to get a loan from. People should stay away from this company.