After purchasing a LC set from HH Gregg, the installers delivered the set. Upon entering our home, they dented the door moulding going into our den. The installation was fast & furious. "In and out" ASAP. We had to learn the operation on our own. Now the remote with the volume wheel & channel wheel works infrequently. This is the second remote from Hatachi. Of the 3 other tvs that we now own, this is the absolute worst purchase that we have made. The remote is terrible. Do not buy a Hatachi set of any kind. Now we have "hot spots" on the screen. From yellow circles to bright blue circles. We call HH Gregg and immediately get an 800 number to call. Don't even go there. I will not purchase any item of any kind that HH Gregg or Hatachi sells.