I went to pat peck nissan in gulfport, MS to trade in my car. They told me I was financed and I did a bunch of paperwork and drove off with my new car. After having it a month I started getting collection calls for my old car that they took. I didn't recieve how to pay for my new car. I contacted the dealership. Call after call was sent to voicemail that nobody returned. I finally got a hold of a human being only to be told I was financed and the paperwork was lost. So I had to come back down and try again. After doing the paperwork several times they finally had me financed. A week later I recieved checks and account information in the mail. What they failed to tell me was in order to be financed they had to set up a bank account and take the payments automatically out of that. So I had to rush to the bank and transfer my payment to that account before bouncing that account. About a year later I was in a car accident and my car was totaled. I called them to say I needed my gap information to get my car payed off. They stated I needed to cancel my gap poilicy first to get them to pay. I went to the dealership to do just that. When I got there the girl mentioned if I cancel my gap they won't pay on my car. After talking to management they stated I needed to cancel my warranty. So I filled out that paperwork and gave it to them. I waited and car didn't get paid. Called they said they have nothing to do with that its an outside company. So I called that company and they did what they could. That company stated it was now up to the dealership to finish their part. Dealership claimed they don't do that. Then they said they do and I needed to fill out paperwork. they sent me the same paperwork I already filled out. Once again it was lost. Now they say it will take 6-8 weeks to be paid. Crash was in April here it is July and no payment. Car payment is now in default which means I can't get a new car till they decided to pay. I am beyond mad at the lack of service and the fact they "Lose" paperwork like a child claims a dog ate their homework. I refuse to ever deal with this company again!