1 Jan, 2018 → by ClaimboUser420668
Harrassment, Disrespect and Lying
*SOLVED

3

The next time you go car shopping and the dealer says CPS has approved your loan - RUN, take a bus, ride a bike or steal a car, but whatever you do don't finance with this disreputable company. I am a professional person with an MBA, but a history of some difficult times which ruined my credit. I am not an idiot and therefore do not feel I should be subjected to being treated like one. I have been harrassed daily by this company for over a month. I have had them call my place of employment and threaten coworkers to find me. They call and leave endless messages that the driver is "on his way to get your vehicle". All this for ONE missed payment - 32 days late. Now I realize a contract does not allow for missed payments and they have every right to repossess the vehicle. However, just stop with the calls and bring your truck! I called the day before my payment was due to discusss arrangements as I am going through some difficult times. My intent is not to default on my loan and I was merely trying to keep the lines of communication open. The "manager" I spoke to was not only disrespectful, but openly LAUGHED at me on the phone because I was trying to explain my situation. I asked him not to be rude which merely escalated his poor behavior to the point of yelling at me. I have never been treated like this by a business in all my life. The sad thing is, I wanted to speak to someone to report this unprofessional behavior, but pretty much everyone in the company has the same attitude. I think this is the source of my frustration. I understand by not paying my bill, I breached the contract and it is ultimately my fault. However, quit harrassing me and take the car! I would encourage anyone to refuse to purchase a vehicle from a dealer who uses this company for financing, refuse to buy any vehicle financed through this company. I will never, ever do business with them again.
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