I SIGNED ON TO GET INFORMATION ON THEIR COMPANY, THINKING I CAN GET THE INFORMATION ONLINE. YOU HAVE TO SUPPLY SOME INFORMATION AND YOUR SOCIAL (MISTAKE!!!) I WAS THEN CONTINUALLY HARASSED WITH PHONE CALLS COMING IN EVERY FIVE MINUTES, THEN SEVERAL TIMES A DAY, EMAILS AND THEN SOME IDIOT NAMED JASON DECIDED TO LEAVE ALL MY DEBT ON MY ANSWERING MACHINE, WHAT I OWE, WHAT I AM PAYING INTEREST, SPECIFIC NUMBERS FOR MY WHOLE FAMILY, INCLUDING MY CHILDREN AND EXTENDED FAMILY TO HEAR. IT WAS MORTIFYING!!! WHEN I CALLED HIM, WHICH I HAD DONE BEFORE TO TELL THEM TO STOP CALLING, HIS RESPONSE WITH NO REMORSE WAS "OKAY SO YOU WANT ME TO CLOSE THE CASE!" I ASKED WHAT CASE????? THERE IS NO CASE. HE WAS SARCASTIC AND OBNOXIOUS! PS DON'T USE THEM THEY TAKE A GOOD PORTION OF WHAT THEY CLAIMED YOU SAVED FOR THEMSELVES! User's recommendation: USE A DIFFERENT COMPANY.