Basement technologies came to my house to give me a quote 2 years ago. They were way to expensive (double the cost of drycrete in Waltham, MA http://drycretewp.com/ [protected] ) Drycrete has the same guarantee with high quality work, the owner was great, on time and very professional. Ever since I have been getting repeated calls on my cell phone from Basement Technologies. I have spoken to managers of the call center, mangers in IT and always get the same run around we have 2 systems and they don't talk, we get external leads, its not our fault its the computer, etc. Yes but its my unlisted cell phone and they have my address... Well this time I asked to speak with the owner so they transferred me to the executive office and his admin said no. Then I asked for a letter from him stating that it I would not be called again and she said no! she would email that my number was removed. Yea that's what they said last time and the time before that!!! When I asked that this issue be addressed with the owner the admin said no all she could do was to send me an email from her. If they can address this professionally I would not hire them. James Pratt Owner Basement Technologies 35 North St canton, ma or 40 Hudson Road Canton, MA [protected] (don't give them your number they will harass you for years)