all the monkeys I ordered were substardard and either did not work or repeated the same word over and over again. I have sent several messages but you refuse to respond. I am quite sure this is the norm for you that you rip people off by selling this junk! You have blocked me on your facebook web site but I will make sure everyone knows about the trash you sell unsuspecting people. refund my money or I will make it my goal to bring you down. Iris T Sharpe