I did some research when deciding to repair the cracked screen on my LG V10 phone. I found some replacement screens on auction sites, but when I found YouTube videos by RepairsUniverse, I decided that I wanted a quality screen from a reputable dealer rather than someone from China or Japan. Well, following RepairsUniverse online tutorial and using their YouTube videos, I successfully replaced my screen for a fraction of replacing the phone!!! They responded quickly to every one of my emails & have been just wonderful to work with. It's so nice to work with a company that treats the customers like we are worth something to them!!! I will definitely return to them for my future repairs.