So I've read the reviews and it seems a lot of people had bad experiences with this company. That said, I received both of my orders and I'm stoked! I placed my order Dec 24 2020 and I received them both on the 30th. They are definitely nicer in person! Now on my 1st item of the order they sent me the wrong thing but it actually worked in my favor because they sent me a better item that costs a little bit more for the same price! My 2nd item was fine, exactly what I ordered.