This bag was supposed to be a leather backpack. It is definitely not leather and it is not the same bag as was Pictured on the website. It is grey in color and has brown straps. The inner sleeve does not fit and won't close securely into position. It is a faulty product, it is nothing like the item that was featured on the web and it is a very poor imitation - and the quality is appalling. I want a refund as a matter of urgency - I paid $56.02A for this item on November 8th to galaxystore receipt no. [protected] HK