On November 8, I went to the Pali Long's. I used the coupon for Hallmark. Which says "buy 3 get 1 free" the cashier could not activated the coupon. As he checked my order, he noticed that one card was not a Hallmark card, which was in the hallmark section. So I got a replacement card. He rerang my order and the coupon still would not work. As he got assistance from several employees which still couldn't get the coupon to work. Even the manager couldn't get it to work. After 45 minutes they rerang my order at another register. The employee assured me that the coupon was used. When I got home I looked at the receit and noticed it was not applied. 45 minutes all for nothing. Thank you.