I had the absolute worst experience at a salon ever. First of all the stylist kept boasting about her years of experience and how she is so good at what she does. Took her time in providing "consultation" while figuring out the matching color for my hair. After spending a long time preparing the color, she came back and colored my hair black. I had spent the last 3 years with another stylist, to take that black color out of my hair. When I explained that to her, she called her manager, who was no help either. She said that they would have to lighten the color but that is a different service and I will have to pay for that extra. On top of this, when she blow dry my hair, she just messed them up completely. Typically speaking if the hair is blow dried properly, you dont need a straightener to straighten the hair. When she messed up the hair, she then again offered to straighten it with the straightener, but only if I pay her another hefty amount. Besides all of these issues, she cut half of my hair before coloring, and said the rest she will cut after she finishes the color. Since she made such a mess, she didnt even cut the rest of my hair. The manager was extremely rude and obnoxious and I was treated in the absolute worst way possible.