I've been using Suave professionals color care shampoo and conditioner. I've never had a problem with my hair falling out. Since using these products my hair falls out by the handful. All I have to do is run my hands through my hair and there's a lot in my hand. This is awful, I can't believe how much of my thick, beautiful hair is falling out. I mean it's a lot, it's caused my tub drain to get clogged every time I wash my hair!!