PLEASE, Hairexpress360 only won the case thru paypal based on the tracking information saying the package was delivered however my hair was NEVER delivered, and trust if it was, there is no way I would go through the process of claims with Paypal and USPS if i received my hair. BELIEVE THAT! It would be a waste of my time. Hairexpress360 is still FRAUD and sent my package without the required signature that it's website states for all package is required, so all that bull about trying to rectify the problem and putting the required signature after my situation is just that...BULL! So you won only due to a technically don't get it TWISTED! Cause clearly you have. And I'm gonna keep BLASTING YOUR FRAUD COMPANY! So other consumers don't have the same result I did. AGAIN if you work hard everyday like I do and value your money spend it with a more reputable company. Hairexpress360 isn't one.