I have purchased several parts from this company and have had ALL great experiences with each and every time I have contacted them Their Technicians have also helped me repair many televisions and many without even needing to purchase any parts from them I have purchased over 30 different parts from replacementvparts.com and each part was 100% perfect. IF I ever had any problem or question or problem they were more than glad to help us I simply cannot understand why some people try complaining when these people are a godsend I would recommend them 100% to anyone that ever needed help repairing their Television I have never found a company that would actually show me how to replace a simple $1.00 part purchased at local electronic part supplier and, sometimes only a firmware update Henry HC Electronics