29 Sep, 2020 → by ClaimboUser827731
Had a bad experience at the store

I had an really bad experience with the store manager at Walden Galleria Cheektowaga. Ny 14225. Store #0667. On 08/31/2020 I went to the store to buy my daughter clothes. The store manager tried to refuse to give me discount ( my 30% off for open credit card). But she had to do it because I know my right but she did not happy. Second time I went back, like first time never noticed that I was in the store but she hi to another customer as the walked in. On 09/11/2020, I came in asked her if they have items in different size, without looking she said no. And I felt for the second time that she didn’t like me . I love the store but the manager make me uncomfortable to shop. On September 25,2020, I ordered 15 items online and to picked in store. Since I came and pick my items, I brought the check to pay my bill too. I tried to avoid her if I can ( cash out or ... by her). I came in on Friday around 6:30pm. The store closed at 7:00pm. Its plenty of time, but she rushed to call her worker to close both door so no customer come in. She was really mean and rule and bosses to them as I saw and heard her. But I was only there for pay bill and picked my items so I think no big deal. When the cashier tried to help me with the check, she didn’t know how to do. So the rule manager whose I tried to avoid, she came to me, she mad and used my check 3 times and credit card 3 times and she said it didn’t work and she said because my check had 29 number (the date I wrote on my check) and she said it did not go through because your 9 look like G. I said what? But she refused to do it. And when I ask what her name, she got mad and called another customer came up when I still stood in front of her. And I said I was not done yet, I needed to pick up my order. She said moved, step on the side wait with loud angry voices. As I walked out the door, another customer saw what happened with me in the store. She told me” yes, I saw how she treated you, it’s rule and not right”.
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