29 Jul, 2020 → by ClaimboUser948661
h&m order no. hmaehde0442683 / complaint no. 1560146
1
I have been following up on my order so many times and ‘till now now there's still no progress. I called customer service, filed complaints, and none has ever contacted me back. And also, your automated voice operator is a sham! "there are currently 21 callers ahead of you, then 17, then 20, then 21" back again — what?!!! Is this a new way of fooling people? I have been so patient with you but now i'm losing it! At least do you work! You people keep apologizing for the delay but it seems to me you are not sorry at all!