24 Aug, 2019 → by ClaimboUser997426
GURNEE LODGE DISAPPOINTING
2
We found housekeeping, customer service & account billing less than desirable! 1) room 2140 was not clean...dusty & had "fruit flies". we received NO housekeeping services for 08/22/19... NO clean towels, sheets, toiletries...Kleenex or soap. Carpet was not vacuum...