I bought a framed Kincaid on the Regal Princess June 1-11. I asked several times if it came framed. They assured me it did. When I got a confirmation that a print that I did not order was being framed, I called to find out what was going on, things went downhill from there. There was a painting I wanted but that got cancelled. I gave up and cancelled everything. I received an email yesterday asking for extra information. After waiting for 20 minutes, I was told they didn’t need anything? Is it all cancelled or not?