I followed the directions exactly as specified. Everything worked fine (Groupon coupon code removed the $89 charge and all I was paying for was shipping and handling) until I went to put my credit card number in. It re-calculated and added BACK IN the discount ($89) that had been taken out with a coupon code. I tried every phone number and none of them are working. They just leave messages saying there's no one to help and you cannot even leave a message. I emailed and received a cut and paste message again and again and again—over a dozen in total. I replied that I had done everything on there and I needed to talk to someone so that I could simply put my picture through. They continued to send me the same message about using a different browser, removing cookies, etc.-- all of which I had already done. I kept asking for a phone number and leaving my phone number or asking them to handle it for me. They would not do any of these things. After 10 days of back-and-forth, they just offered me an opportunity to PURCHASE yet another deal for the same price I already paid! I could not be any more frustrated than I am. There is simply no where to turn for help.