Amazon failed to deliver my package. And yet their tracking system says it was delivered. Amazon has agreed to investigate. HOWEVER; 1. Amazon will not tell me the outcome of the investigation. This means I will never know if the item was stolen, incorrectly delivered, or subject to some other error. 2. Amazon will not give me the name of the carrier 3. Amazon is unable to fix the Delivered status in the My Orders section of my account. Therefore it will show that the package - which was never delivered to me - was delivered. And it will show this now forever. User's recommendation: Try an alternative to Amazon. Your delivery is not safe with Amazon.