11 Jul, 2018 → by ClaimboUser139891
Grizzly didnt deliver and changed pricing

1

Ordered several pieces of equipment from Grizzly. over $7000 worth. I was given a total and delivery dates. I received the first piece after much discussion about separate shipping charges. It was brought to my home and basically put out of the truck on the ground in the rain and the driver left. I was able to move it into my garage. It was an anniversary edition bandsaw. Next I ordered their top of the line 20" planer. It got to my location later than promised. Now comes the joiner. I twas supposed to be here a month ago and it still is not here yet. Now I get a call from them stating that they are going to have to raise the price by 25% due to recent tariffs and changes in that even though I have a receipt showing my approved pricing. So I cancelled the order and told them to come get the bandsaw as it is still in the crate. They told me that it was past 30 days and I am stuck with it.. I asked to speak with a manager and was told there was not one available. They basically told me that they were not going to help me and that to have a good day and hung up. One very pissed customer. I am trying to find out the corporate office number and get some heads rolling!!!
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